Answering questions – Products

An ‘offering’ is any service or product you sell or give away to a prospective client.

If you have a job selling products door to door or at a kiosk, then being able to describe your product is very important.

Let’s take a look at a few questions you may be asked and how you can answer them.

1. How long have you been selling this product?

Answer: I have been selling this product for over 2 years.

2. How long is the warranty?

Answer: The warranty is good for 2 years. Bring it back to this store and you will receive a new one free of charge.

3. Do you have any reviews of this product?

Answer: Yes, we have excellent reviews! You can find them at http://www.xyzcompany.com/reviews.

4. How long does your product take to deliver? Or When will I receive my product?

Answer: You will receive your product in 3 to 5 days. It will be delivered directly to your home.

5. Can I have my product sooner?

Answer: yes, if you pay an extra $15 we can ship it express and you will have it in 1 to 2 business days.

6. Who do I contact if I have any questions?

Answer: You can contact me directly at this number …….. or you can phone our toll free number at xxx.xxx.xxxx 24 hours a day 7 days a week.

As you can see, your answers can be short and to the point.

If you have other questions you would like to know how to answer in english then please contact me directly at tyson.london@hotmail.com.

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Thanks for reading!

Sincerely,
Tyson London

How to answer interview questions in english – Why did you leave your last job? Pt. 1

Let’s examine a question that is asked in every interview if you’ve had a job previous to the one you’re interviewing for.

Why did you leave your last job?

The interviewer wants to know the reason you no longer work at your previous job.

You can answer this question in several ways. What I’m going to show you is how to use more than just basic phrases.

If you were fired, you could say ‘I was fired!’. I would highly recommend you don’t respond this way. When you use the word ‘fired’ it has a negative meaning. It also implies that it was your fault.

Instead,  you can replace this phrase with ‘I was let go’. When you say ‘let go’, its not a negative thing. ‘Let go’ isn’t negative because it doesn’t imply that it was your fault. You can explain further by saying, ‘My position was no longer available, so i was let go’.

Here are some other explanations you can use.

‘The company i worked for had a change in management, so my position was no longer available.’

‘My department was disolved, so they let me go.’

‘They decided to go a diferent direction with a new employee, so i was let go’
There can be several reasons that an employee is let go. It’s important to use language that doesn’t carry a negative undertone. I’m sure if you apply this you’ll be well on your way to a great interview.

The best way to improve your english interview skills is to practice with a native speaker. After all, the reason many people learn english is to find a better paying job or to become more employable. If you have any questions about our business interview courses then visit our enrol page and fill out our form.

In the next article we’ll discuss how to answer the same question if you quit your last job.

As always, drop us a line if you have any questions or would like to see an article on a subject that interests you.