Answering questions – Products

An ‘offering’ is any service or product you sell or give away to a prospective client.

If you have a job selling products door to door or at a kiosk, then being able to describe your product is very important.

Let’s take a look at a few questions you may be asked and how you can answer them.

1. How long have you been selling this product?

Answer: I have been selling this product for over 2 years.

2. How long is the warranty?

Answer: The warranty is good for 2 years. Bring it back to this store and you will receive a new one free of charge.

3. Do you have any reviews of this product?

Answer: Yes, we have excellent reviews! You can find them at http://www.xyzcompany.com/reviews.

4. How long does your product take to deliver? Or When will I receive my product?

Answer: You will receive your product in 3 to 5 days. It will be delivered directly to your home.

5. Can I have my product sooner?

Answer: yes, if you pay an extra $15 we can ship it express and you will have it in 1 to 2 business days.

6. Who do I contact if I have any questions?

Answer: You can contact me directly at this number …….. or you can phone our toll free number at xxx.xxx.xxxx 24 hours a day 7 days a week.

As you can see, your answers can be short and to the point.

If you have other questions you would like to know how to answer in english then please contact me directly at tyson.london@hotmail.com.

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Also, if you haven’t booked your free 20 minute session in conversational or business english then don’t forget to do so by visiting our home page.

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Thanks for reading!

Sincerely,
Tyson London

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